Terms & Conditions

1. Are you delivering non-essential products?

As per government guidelines, we are accepting orders for all products across the country and for essential products if the chosen delivery location is in a restricted zone.

2. Can I place orders using Pay on Delivery (Cash/SMS Pay link)?

We are accepting Cash/Pay on Delivery in most locations where we are delivering all products. If your location is eligible for Pay on Delivery, you will see the option on the payment page while placing your order. In locations where we are delivering only essential products, we will continue to accept pre-paid orders only.

3. I have already placed an order, but it is showing a long delivery date?

We are working across the Operations network to enable faster deliveries to customers, while ensuring safety of associates and customers. We are continuously improving our delivery promise to offer a seamless delivery experience. We are following the latest Government guidelines to enable delivery of essentials and non-essentials in all permitted areas, and the delivery timeline maybe impacted due to local restrictions.